I was looped into a project at my company to leverage AI. In trying to think about how to determine what the use cases could be, I was thinking big. We could revolutionize our processes and workflows! I am not on the tech/product side of my company; I'm on the industry subject expertise side. I started with probably 20 hours of research in articles and videos, trying to figure out how to design and build what I was dreaming up.

A friend put me in contact with Ben to help think through the early phases of what organizing & implementing an AI project would look like. Getting to meet with Ben for a 90 minute conversation about his experience with AI, and how to implement it at an enterprise level was invaluable. He was able to quickly point out the potholes that are overlooked with newbie enthusiasm to AI.

In a couple weeks of email correspondence he was able to refer several articles and papers on some of the decision science essential to smart implementation and design. He likely saved me 10+ hours a week for 6 months, and even more frustration. The scope and the approach drastically changed. I needed something simple enough that I would be able to maintain. The level of quality and compliance needed for workflows meant AI had a better fit as a supplement rather than replacement. We were able to roll out a simple RAG chatbot for employees in probably 4 months.

M.N, Regulated Domain SME

“10/10

They will automatically feel a reduction in stress and anxiety. It is great to have an expert on board who knows AI inside and out and, in one meeting, could clearly identify what is slowing us down and getting in the way of our efficiency.

I have a vision for how I want this office to run with processes and technology, but I don't have the experience implementing AI tools, and I haven't been able to carve out enough time to dive into using our tools.

Not only do I have confidence in Ben and his abilities, but I also feel more confident and optimistic about what lies ahead. Ben made it clear that this is not a one-and-done. There will be some trial and error, and that is okay. If I tried to streamline these technologies, it would be a poor use of my time, and I would probably give up after a few attempts.

In addition, Ben helped us develop KPIs for short- and long-term wins.

This engagement is a collaborative effort, which will require feedback on both sides, training, implementation, etc.

Ben also did a great job setting expectations for everyone involved, and I like the weekly meeting cadence he recommended moving forward.

We have numerous tools and resources that can streamline our SOPs, but we aren't using them effectively, efficiently, or at all in some cases. We don't know what we don't know yet, and this meeting has given me hope that we will have clarity soon on how to improve our processes.

Right now, I see the technology we use as different parts of an engine. Some are outdated, and the new ones are either not being used to their full potential or are being used incorrectly. Over time, Ben will help build this engine, fine-tune parts, replace others, and continue monitoring it so we can eventually reach optimal performance.

As the engine continues to be worked on, this will also require us to learn different ways to drive the car. This will most likely require developing new habits, so embracing change through adoption and adaptation will be critical for our success. “

(Engagements Ongoing)

- A.N., Managing Partner

“I knew I had these problems in my business, I knew how they were making me feel, and I could only grow it so far. Sometimes an owner does not know what the problem is. I talked to Ben about technology to help, and he helped me define the problems, how they impact our goals, and clarify what allows the problems to persist. Ben provided avenues for how to solve these challenges in ways I had not considered, specific to my business and to me. He told me what technology to focus on - my business already uses AI successfully in marketing, not as much in operations. More tech wasn’t the answer, not yet.

He captured my concerns in crystal clear visuals that made my everything he was saying click. We created a plan to adjust priorities in non-linear ways, with decision frameworks I’m following 8 months later.

Qualitative factors are making my timeline a little longer than planned, but Ben has been supportive as situations evolve. I have exciting things on the horizon and will need Ben’s services again as my business continues to grow.”

(Multiple Buyer)

N.V.